User Experience |
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Klein Info Design will design the flow through your website and label navigation so visitors find what they need in the fewest clicks possible. |
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Interaction Design Information Architecture |
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Cleared obstacles to registration for software downloads. |
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Created templates to improve campaign landing pages and reduce staff workload. |
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Improved UI of online calculator. |
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Conducted A/B usability test to improve clickthrough rate on email newsletters. |
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Designed portals to ease workflow after testing prototypes with target users. |
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Tested redesigned website with utility customers to improve service. |
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Conducted contextual inquiry to determine needs of target users. |
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Conducted early usability testing to guide design of e-learning for physicians. |
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Improved page design to help customers self-serve on city website. |
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Helped accountants find products to match their needs and budgets. |
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Improved e-learning module for busy doctors. |
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Told stories in Flash to differentiate and sell Sony consumer electronics. |
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Used slideshows to encourage stewardship of Seattle city watershed. |
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Made it easier for Seattle city employees to buy "green" on the intranet. |
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Improved usability of SPIE e-commerce site to increase sales and earn repeat customers. |
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Reached high-end designers with visual StoneWorks site showcasing products and finished projects. |
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Met business goals of Saving Water site by driving visitors to rebate applications. |
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Encouraged better soil management practices by showing benefits for developers. | ||
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Designed a single gateway to direct Standard Insurance visitors to relevant info and tools. |
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Encouraged return visits to e-commerce site with fresh content in SPIE Newsroom. |
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Categorized content and devised navigation for new Microsoft Architecture Resource Center. |
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Got rid of distractions and created clear paths to water calculators for irrigation managers. |
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Created distinct navigation paths for different types of users on the Washington Mutual business banking site. |
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Structured UW Medicine site to reflect its mission—Education, Research and Patient Care—not its org chart. |
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Brought scattered information into one coherent website to help consumers and drive business for Microsoft Services. |
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Created a wizard-like website to help Microsoft customers keep their home computers secure. |
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Eased migration to a Content Management System by working with developers to create flexible templates. |
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Created a site guide to quickly orient newcomers to the Microsoft Education website. |
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View instructional design or writing and editing work samples |
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